Membership Plans are for personal vehicles only, and may not be used for commercially used vehicles. Memberships are monthly recurring plans. Your credit card will be charged today and every month on the same day each month and is based on the date that you start your membership. We use License Plate Recognition to process Membership Plan Redemptions. Redemptions are limited to once per day for the license plate number provided when signing up for the Membership Plan. Please ensure that the license plate you enter is valid and correct.
Memberships may only be canceled the following ways: (1) in person, (2) by sending an email to manageclubmembers@gmail.com, (3) through the customer portal or, (4) on our customer loyalty app. Cancellations must be completed five days before your next billing date. Memberships will continue until such time as Car Wash on 5th receives proper notification of cancellation. Monthly membership fees will NOT be refunded for the club member's failure to utilize the membership. Membership Cancellations should NOT be done through your credit card dispute resolution system. A $25 processing fee will be charged to your card on file for each monthly charge disputed in lieu of properly canceling.
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